Hotel Kreuz Bern – Frequently Asked Questions

Where is the Hotel Kreuz located in Bern?

The Hotel Kreuz is centrally located in the heart of Bern, making it the ideal choice for business travellers, city breaks, and exploring Bern's UNESCO-listed Old Town. Many of the city's main attractions, shops, restaurants, and public transport connections are within easy walking distance.

How far is the hotel from Bern train station?

The Hotel Kreuz is conveniently located just a 5–7 minute walk from Bern Main Station (Bern Hauptbahnhof), providing quick and easy access for both business and leisure travellers arriving by train.

Is the Hotel Kreuz suitable for business travellers?

Yes, the Hotel Kreuz is an excellent business hotel in Bern. Our comfortable, quiet rooms feature a dedicated workspace and complimentary high-speed Wi-Fi, while our central location offers easy access to major business districts, conference venues, and public transport.

Is the Hotel Kreuz suitable for leisure travellers?

Yes, the Hotel Kreuz is an excellent choice for leisure travellers. The hotel is centrally located in Bern, within walking distance of many of the city’s most popular attractions, including the Rose Garden (Rosengarten), the Federal Palace (Bundeshaus), and the Bear Park (Bärengraben), among others. It is the perfect base for exploring Bern’s Old Town and cultural highlights.

Does the hotel offer family rooms / Is the Hotel Kreuz family-friendly?

Yes, families are warmly welcomed at Hotel Kreuz. We offer suitable room options for families and benefit from a central location in Bern, making it easy to enjoy sightseeing and family-friendly activities throughout the city.

Which room categories does the Hotel Kreuz Bern offer?

The Hotel Kreuz Bern offers 96 comfortable rooms in several categories, including single rooms, double rooms, triple rooms, and family rooms for 4–5 people. Our accommodation is ideal for business travellers, city visitors, and families looking for a comfortable stay in central Bern.

Is Wi-Fi available at the hotel?

Yes, complimentary high-speed Wi-Fi is available throughout the entire hotel for all guests.

What are the check-in and check-out times?

Check-in at Hotel Kreuz Bern is available from 3:00 PM. Check-out is until 11:00 AM. Early check-in or late check-out may be possible depending on availability.

Is breakfast available at the hotel?

Yes, we offer a rich breakfast buffet included in your stay. The buffet features a wide selection of cold and hot dishes, as well as vegan options to suit different dietary preferences.

Are pets allowed at the hotel?

Yes, pets are welcome at Hotel Kreuz Bern.

Does the hotel have a restaurant?

Yes, our on-site restaurant Bärenhöfli serves traditional cuisine, including authentic Bernese specialities.

Can I reserve a table at the restaurant?

Yes, we are happy to reserve a table for you at our restaurant at any time during your stay.

What additional services does the hotel offer?

Guests can enjoy a rich breakfast buffet, complimentary coffee and tea station, a fitness room, a rooftop terrace, and many other amenities included in their stay at Hotel Kreuz Bern.

Booking and Services

How can I book a room?

You can book directly via our website or by phone at +41 31 329 95 95.

Which payment methods are accepted?

We accept all major credit cards as well as cash payments.

Can I cancel my booking free of charge?

Cancellation policies depend on the selected rate. If you book directly through our website, the standard rate can usually be cancelled free of charge up to 24 hours before arrival (by 6:00 PM).

Can I buy gift vouchers at the hotel?

Yes, we offer value vouchers and accommodation gift vouchers, which can be purchased directly at the hotel.

Arrival and Parking

Where is the hotel located?

The Hotel Kreuz is centrally located in the city of Bern, making it an ideal choice for both business and leisure travellers. It is easily reachable by foot from Bern Main Station.

Is the hotel easily accessible by public transport?

Yes, thanks to its central location, the hotel is very well connected to public transport. As a guest at Hotel Kreuz Bern, you will receive a complimentary public transport ticket for the entire duration of your stay.
Tip: By booking your public transport ticket in advance, you can benefit from attractive discounted offers provided by SBB (Swiss Federal Railways). You can find more information about these savings offers directly on the SBB website.

Is parking available at the hotel?

There are several public car parks located nearby. Our team will be happy to advise you individually on the best parking options during your stay.